Forum Discussion
I have the same problem. I have found a pay processed earlier in the year doubled up the employees pays when recorded. I reversed one set of pays, this made the payroll report correct , but STP YTD and payroll history shows no figures were processed at all for that pay. ???
I have also had to process first payroll for this financial year, therefore I cannot access history now to fix 🙉🙉
- ClareM2 years agoPartner
We are also having major problems with YTD finalisation for 4 terminated employees. I have tried everything I can think of including unterminating them in ATO STP reporting and reactivating them in the system (not unterminating them in MYOB just reactivating their cargs. I have checked all payroll categories and their classifications are correct and STP is accepting the $0 update , but these employees are all showing as $0 gtross pay which is incorrect. 3 were pre STP2 and 1 was post STP 2 all other employeees, terminated or otherwise are fine.
Please help as this is getting urgent and we need to roll the Payroll year
- Oled762 years agoCover User
I'm having the same problem with the ATO Verification Report. It is out by the gross salary of 1 terminated employee.
I've hit the "undo" for termination on the ATO reporting side as well as the MYOB side, and then run the report again, but it made no difference.
The MYOB moderator's advice is to finalise the terminated employee, even if the verification report is incorrect. I'm not keen to do this...
MYOB needs to get onto this, as the 14th is looming!
- Tracy82 years agoExperienced User
I had the same issue, and this is how I fixed it. Remove the tick from "inactive" employees, delete their termination dates (make sure you save the changes) and run a zero pay run for 30/06/2022. Everyting then matched up. I think it was something to do with employees that were terminated prior to the introduction of STP2. Hope this helps
- jodieL22 years agoContributing User
did you get an answer for this as mine is doing the same
- mushie732 years agoUser
I had this issue last week. I had to make each employee active and take out their termination date. then I had to do zero dollar pays for them. This brought the figures back in the YTD finalisation. I then could do the EOY Finalisation. I had to put the termination dates back in and then make them inactive again. I have now noticed that there are others in my EOY Finalisations that are $0 for the gross wages, but the PAYG is there...so now will have to talk to MYOB about that as well as waiting on hold for 2 hours with an error message doing the pays, which I believe is something to do with salary sacrifice.
- Real_Estate_WA2 years agoExperienced Cover User
I also have this issue
Payroll Summary, Payroll Activity and Payroll Register all agree but YTD verifiaction report is WAY OUT and all the issues are with employees that have left.