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eg2's avatar
eg2
User
2 years ago
Solved

Super payment

When I go to Pay Superannuation one employee is not on there. How do I add him as in the fund detail accrual he is listed

  • eg2's avatar
    eg2
    2 years ago

    Thanks for that.  After further investigation I found that the super details were all correct and so the payslips but it still did not appear on the super payment listing. What was wrong was that the superfund was not ticked as "pay using paysuper". Once I ticked it, it appeared on the super payment listing.

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  • eg2's avatar
    eg2
    User
    2 years ago

    Thanks for that.  After further investigation I found that the super details were all correct and so the payslips but it still did not appear on the super payment listing. What was wrong was that the superfund was not ticked as "pay using paysuper". Once I ticked it, it appeared on the super payment listing.

  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi eg2,

     

    Thanks for your post. 

     

    If an employee is not appearing in the Pay Superannuation window:

     

    If you have any further trouble with this, please do reach out. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.