Terminate an Employee
I am trying to terminate an employee in Single Touch Payroll reporting, but she is not showing in the list for the 2022/23 payroll year. She is, however, showing in the 2021/22 payroll year, but she...
Forum Discussion
Hi WAC1
Thank you for your post.
Only employees who have been paid in the current payroll year will appear on that tab, so If an employee is showing on the previous but not the current year, it may be the case that they haven't been paid since the start of the new financial year, or if you are on Phase 2 - there wasn't an update event sent for that employee since moving across.
I recommend sending the information through again, (ensure the report has been accepted).
- To do this on phase 1: Start a new pay run on AccountRight > Set the Pay cycle to Bonus or Unscheduled > Select the employees > Change all amounts to $0 > Record and report the pay.
- To do this on phase 2: Open the reporting centre > Click the STP reports tab > Choose the current Payroll year > Update event.
Do let us know how you get on and if you require further assistance, a screenshot of the error would help in assisting you further.
Thank you Samara, this fixed the problem for me.