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CarolynGenSA's avatar
CarolynGenSA
User
2 months ago

Timesheets in MYOB teams can't be deleted after approval

I am dissapointed that approved time sheets cannot be deleted from MYOB teams.  We investigated if this tool was right for us (foolishly entering some dummy data), so maybe it is not.

 

Time sheets can be cleared in the desktop app, but this does not sync through to teams.  This is dissapointing as it potentially creates 2 sources of truth in cases where staff make mistakes.  I thought it even more curious that even the staff member who has created the timesheet cannot ammend or redact after it has been approved.

 

MYOB, please address this usability issue, so that we can consider integrating the product into our payroll processing.

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  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 months ago

    Hi CarolynGenSA,

     

    Thanks for your post. I understand your disappointment about not being able to delete approved timesheets in MYOB Teams. This is a current system limitation. However, as we value your feedback, I highly suggest posting it on our Product Ideas board for consideration. In the meantime, you can adjust ordinary hours to correct any errors.

     

    For more detailed information about this, you may check out this relevant article on Using the MYOB Team Admin Portal.

     

    Feel free to post again if you have any other queries.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

     

     

    Kind regards,

    Shella