Forum Discussion

Jass89's avatar
Jass89
Contributing User
5 years ago
Solved

Unable to Connect

Hi,    Unable to connect to Payroll, then unable to connect inculding logging into Myob. Please can this be resolved today, so I pay our staff.   Thank you.
  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi Jass89 

     

    This is happening due to an issue we are experiencing whereby clients are receiving a timeout error while trying to login to the online services. Our product team is investigating this at the highest priority and I will post an update on this thread as soon as it is resolved.


    I do apologise for any incovenience caused due to this. 

Komal_S's avatar
Komal_S
MYOB Moderator
5 years ago

Hi Jass89 

 

This is happening due to an issue we are experiencing whereby clients are receiving a timeout error while trying to login to the online services. Our product team is investigating this at the highest priority and I will post an update on this thread as soon as it is resolved.


I do apologise for any incovenience caused due to this. 

  • Chellie2's avatar
    Chellie2
    Experienced User
    5 years ago

    this does not help get our payroll done.  its a difficult enough time as it is and people are relying on their pays.  What is the ETA on this being fixed because banks have cut off times also