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JoB913's avatar
JoB913
User
2 years ago

Zero Recorded Pay Slips

Hi, has anyone had issues with MYOB randomly recording zero payslips? I went to email my payslips and there are multiple zero payslips listed in my to be emailed list. I have spoken to my accountant & MYOB specialist and they have not seen this. Wondered if anyone on here has had this issue and what they did to fix it?

Any help would be much appreciated.

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  • SamaraM's avatar
    SamaraM
    Former Staff
    2 years ago

    Hi JoB913 

     

    Welcome to the Community Forum.

     

    If you are using STP to send information from AccountRight to the Payroll Reporting Centre, it is done by manually recording a Pay for $0 to update the STP Reports. This sounds like the most likely reason for seeing Pay Runs in your software for $0.

     

    To make it easier when emailing your payslips you could open those Pay Runs you don't need to email and change the Pay Slip Delivery Status to - Already Printed or Sent.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • JoB913's avatar
      JoB913
      User
      2 years ago

      Hey Samara, thanks for the response.

       

      Do you mean that MYOB generates the manual payslip or I have?

       

      Is there a setting in MYOB I can change to avoid this in the future?

       

      Thanks 

      Jo

      • SamaraM's avatar
        SamaraM
        Former Staff
        2 years ago

        JoB913 

         

        Hey Jo

         

        If you're not sure if it was created automatically or manually (could be either yourself or another user),  AccountRight does keep track of which User ID created a Payrun and there is a report called the Journal Security Audit report which you can run to check this:

        1. Go to the Reports menu > Accounts > Security and Audit > Journal Security Audit > Advanced Filters
        2. This report will show all transactions, so to help you find the paycheck easier you can use the following filters: Source Journal: select Disbursements, Transaction change: select add
        3. Run Report
        4. Once you find the Pay Run, have a look at the User ID column. If it has SYSTEM then that was automated. Otherwise, it will have the name of the User who entered it. 

         

        Hope that helps.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.