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Kazzt's avatar
Kazzt
Cover User
3 years ago
Solved

overpayment of super

i have processed pays and seen a super payment for an employee is incorrect.

how do i correct this before i go to process super payment for the month.

  • Hi Kazzt 

     

    Thanks for your post. If it's the super guarantee I'd recommend checking the monthly calculation by running the Payroll Activity detail report for the month, add up the OTE's and multiply by 10%, check your manual answer matches the SG amount on the report. This is because SG is calculated on a monthly basis and the software does automatic adjustments to make sure 10% is accrued for the whole month, this means that sometimes an individual payrun will calculate differently.

     

    If the monthly accrual is incorrect this help article has detailed instructions to guide you through correcting the error: Checking and adjusting super

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Hi Kazzt 

     

    Thanks for your post. If it's the super guarantee I'd recommend checking the monthly calculation by running the Payroll Activity detail report for the month, add up the OTE's and multiply by 10%, check your manual answer matches the SG amount on the report. This is because SG is calculated on a monthly basis and the software does automatic adjustments to make sure 10% is accrued for the whole month, this means that sometimes an individual payrun will calculate differently.

     

    If the monthly accrual is incorrect this help article has detailed instructions to guide you through correcting the error: Checking and adjusting super

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.