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Brendan2021's avatar
Brendan2021
Experienced User
3 years ago
Solved

team kiosk employee login photos are not viewable. "Something went wrong" error

The team kiosk app seems to take the photo's at employee login, but they have never been viewable on any browser. I see elsewhere this is a common problem but what I don't see is a solution.  Is the...
  • LLSH's avatar
    LLSH
    3 years ago

    Well I am looking at Tanda. I will have to research a few I think as we have so many variables with staff hours. I don't want it to take longer than it already is.

LLSH's avatar
LLSH
Experienced User

Seems like MYOB doesn't want us to use Teams. I have spent way too long trying to get the photos to load from the ipad.

I will be looking at alternate systems as even when an hour spent on the phone with troubleshooting couldn't fix the problem.

Brendan2021's avatar
Brendan2021
Experienced User
3 years ago

I haven't got anywhere with this either. I'm basically lying every day to my staff for months now becasue evertime they make a comment about a logon or logoff photo I have to pretend it's working. 
This is the reason I left years ago. MYOB just has a "when we get to it, we will get to it" approach. And they act like "oh i've never heard of this problem before" when you only have to jump on the forums to see it's been a problem for a number of people for quite some time. FRUSTRATING

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