Forum Discussion

awpmnsw's avatar
awpmnsw
Experienced Cover User
6 years ago
Solved

unable to save bank file

We have process payroll and a new employee did not have the bank details entered. The payment for this employee was done manually in the bank and remains in the prepare electronic payments screen. I...
  • awpmnsw's avatar
    awpmnsw
    6 years ago

    Hi Lisa,

     

    Yes the transaction is on the screen. I have selected it and then I get an error message as described above

awpmnsw's avatar
awpmnsw
Experienced Cover User

Hi Lisa,

 

Yes the transaction is on the screen. I have selected it and then I get an error message as described above

sholt73's avatar
sholt73
Super User
6 years ago

just thinking on this, are you ticking off the transaction to be a standalone payment from the bank file or are you ticking this off with other transactions?