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NRC88's avatar
NRC88
Contributing User
3 years ago
Solved

Blue Arrow

Hello, 

 

Can anyone explain to me why all of a sudden my arrows are grey and not blue? And i cannot edit open invoices in sales, i can only "reverse" the sale. 

This is the same in purchases too - everything is now grey. 

 

Thanks 

 

blue arrow
grey arrow
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi NRC88 


    This can happen if "Transactions Can't be changed. They must be reversed" is ticked under Setup>>Preferences>>Security as this preference locks the transactions from being deleted/edited. Please also check the lock period date because any transactions before the lock period date can also not be edited. 

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    3 years ago

    Hi NRC88 


    This can happen if "Transactions Can't be changed. They must be reversed" is ticked under Setup>>Preferences>>Security as this preference locks the transactions from being deleted/edited. Please also check the lock period date because any transactions before the lock period date can also not be edited. 

    • NRC88's avatar
      NRC88
      Contributing User
      3 years ago

      That is so bizaar as i have never dabbled in preference so I wonder if it automatically changed when i did the recent upgrade. 

      • gavin12345's avatar
        gavin12345
        Ultimate User
        3 years ago

        Hi NRC88 

         

        There is always the possibility another user changed these preferences (unless you are the only user), however a number of users have reported various Preference/setting changes after Updates over the years, so I would not be surprised if it were the latter.

         

        Regards

        Gavin

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