Forum Discussion

Alltrades1's avatar
Alltrades1
Experienced Cover User
9 months ago

Changing Customer/Supplier Name

Is there a way of if you enter an Invoice or Purchase in the wrong name after saving you can actually go back and change the Customer/Supplier Name instead of having to delete the whole Sales Invoice/Purchase Invoice or Order and start again. Once added it is then greyed out and you can't amend?

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  • Celia_B's avatar
    Celia_B
    MYOB Moderator

    Hi Alltrades1

     

    Thank you for your post and welcome to the Community Forum.

     

    In this regard, if you are using AccountRight, you will find that once a sale is recorded it is not possible to change the recorded customer on an invoice. You must delete the sale and re-enter it with the correct customer. It cannot be changed.  

     

    If you still have concerns about this issue, please let me know. I am happy to assist you.  

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards, 

    Cel