Forum Discussion

HuongD's avatar
HuongD
User
17 days ago

Reversal a payrun twice

Hi I am seeking for help. After processing a pay run and the electronic payment was made, I reversed the payrun twice.  It's end up with 2 reversals for one pay run. I check the pay run history and...
Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi HuongD,

 

Could you please take a moment to review the payroll register, payroll activity, and YTD verification report? It's essential to double-check those figures to ensure accuracy. If you could provide screenshots of those reports, it would be greatly appreciated.

 

Best regards,

Doreen

HuongD's avatar
HuongD
User
14 days ago

Hi Doreen,

 

The screenshot on my previous post is the Pay run history showing the YTD. I attached hereby the payrun summary, pay run activity and payrun registry on 03/11/2023 where the pay run and 2 reversed transactions were made. I think the payrun 46 and the first reversed transaction are offset each other; thus the second reversed payrun was recorded explaining why the negative figures in payrun report. 

 

Let me know if you need further information. 

Thanks,

Huong

 

 

 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    14 days ago

    Hi HuongD,

     

    Thanks for the screenshots!

     

    You are correct! It explains the negative figures on your payroll reports. With that, you will need to process two positive pay runs like the figures from the original one. This way, the second reversal will offset the first pay that you will reprocess, leaving your payroll reports with a zero total for this employee. After that, process another positive pay run to have the correct figures on your payroll reports. Once you have processed the two positive pay runs, transactions from the 'prepare electronic payments' window show up. You may need to download the bank file for those transactions, but you will no longer have to upload it to your bank portal since it's already paid in real life.

     

    As for the super payments, if they've already been paid using the original pay run, you will notice that the positive and negative figures are sitting in the 'Super payments' window when you create super payments. No worries; that's just normal. All you have to do is just leave those figures there and make sure not to include them in your future super payments.

     

    Once done, check the payroll reports again, and you will now see the correct figures.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen