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keziapm's avatar
keziapm
Contributing User
2 years ago

Error 136 when importing payments

Hi friends,   So I'm trying to import some receiving payments records. However, when I tried to import the whole data set, I've got an error as follows:   Error -136: The card attached to the inv...
keziapm's avatar
keziapm
Contributing User

Hi gavin12345 ,

 

Thank you for the explanation.

 

I just checked the cards list and I did not find different cards under the same name, every card have unique names attached to it. No customers and suppliers with the same name.

 

Not sure why the import couldn't work. Can you help me out on this?

 

Thank you very much

 

Best regards,

Kezia

 

Komal_S's avatar
Komal_S
MYOB Moderator
2 years ago

Hi keziapm 

Are you able to attach a sample of the import file here so we can have a look and advise accordingly? Also, can you please double check if every customer entered against an invoice number in the import file matches to the invoice in the software?  

  • keziapm's avatar
    keziapm
    Contributing User
    2 years ago

    Hi Komal_S 

     

    Here's a chunk of the import file that I have prepared.

    The customer's name for the invoices should be correct, as I matched it with the sales database in MYOB.

     

    Please do take a look.

    Thank you.

     

    Best regards,

    Kezia 

  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    2 years ago

    Thanks keziapm 

     

    Can you please also send me your serial number by Private Message, so we can run a script to find out if there's an issue?