Forum Discussion
Komal_S
MYOB Moderator
Hi keziapm
Are you able to attach a sample of the import file here so we can have a look and advise accordingly? Also, can you please double check if every customer entered against an invoice number in the import file matches to the invoice in the software?
keziapm
2 years agoContributing User
Hi Komal_S
Here's a chunk of the import file that I have prepared.
The customer's name for the invoices should be correct, as I matched it with the sales database in MYOB.
Please do take a look.
Thank you.
Best regards,
Kezia
- Komal_S2 years agoMYOB Moderator
Thanks keziapm
Can you please also send me your serial number by Private Message, so we can run a script to find out if there's an issue?