Forum Discussion
Yanike_S
2 years agoMYOB Moderator
Thanks for your post. Could you confirm if the price on the invoice is exceeding the average cost ($71.46)? You can resolve this via this help article: Error: Non-zero value.
If you are still having issues could you upload a screenshot of the Item Profile? And could you tell me the last 4 digits of your serial number and company file ID (Help>>About AccountRight).
- PickfordJerry2 years agoContributing User
Hi Yanike
After 6 working days, 3 hours on hold + 3 hours using the online chat, i've finally mangaed to get it to record as an invoice.
- Yanike_S2 years agoMYOB Moderator
I am glad to hear you got it resolved. Don't hesitate to share your solutions to the Community Forum so other users can benefit from your learning.