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JANELLE's avatar
JANELLE
Experienced Cover User
2 years ago

INVENTORY - PURCHASES/SALES ISSUE

We are having issues again and I beleive we need to have the Combined Inventory Script run again on both companies.  Compnay File 1 and Company File 3.  These issues are constantly rearing their ugly head.  Could you please make it a priority to run the scripts on both companies.

 

I am trying to post a Creditor Invoice  through the Purchase Register. An error occurs and it will not allow the posting. (Company File 1 issues)

 

I am trying to change a sales order (14766) into an Invoice.  An error occurs and it will not allow the posting.

(Company File 3 issue)

 

Many thanks

Janelle

 

 

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  • JANELLE's avatar
    JANELLE
    Experienced Cover User
    2 years ago

    Could someone please run the combined inventory script on both the Cloud Accounts as we cannot process invoices/sales orders.  It is interrupting our business.

     

    Many thanks

    Janelle

    • SamaraM's avatar
      SamaraM
      Former Staff
      2 years ago

      Hi JANELLE 


      Sorry to see that no one has offered assistance with your query, but I'd be happy to run those scripts for you.

       

      Can you please take a backup and confirm the following through Private Message:

      • Serial number
      • Account name
      • Primary contact name

       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.