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Import error 4077
Hi, we're having trouble uploading item data to populate pricing changes. The import log refers to error 4077 'you have sales for this item'. Can you please assist? Files are stored locally Last...
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Last year my import/export had errors but his year, I have had so many more and so many 4077 items that did not get updated. the message says "you have sales for this item" ... please advise why this has happened and why data did not update so we can resolve the issue for later imports. this has now taken so much time manually to update one by one.
Hi KT100
Typically, import error 4077 relates to the item's history. In some cases, it is caused by updating the item from a non-inventory item to an inventory item. However, in saying that, we do have a script that we can run that has aided users with that import message.
So we can arrange for that necessary script to be run can you confirm the following information:- Where the company file is stored i.e. online or local
- What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
- What is the company file ID - Help>>About AccountRight
I am also having items rejected due to error 4077.
- Where the company file is stored i.e. online or local
- What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
- What is the company file ID - Help>>About AccountRight
Stored online
Last 4 digits 7021
File ID 28
Please run the script mentioned above so we can update items by importing without getting the -4077 error
Please also fix 4077 rejections on item import on our other online file
Stored online
LAST FOUR DIGITS 7021
Company File ID 27
Hi Steven
Sorry for delayed reply. If we can fix this it will save me so much time next time around.
Online
My company 4 digits 0628
Accountright
Kind regards
Karen
Hi KT100
Thank you for confirming that information.
I've arranged for the necessary script to be run over that company file for you. You should be good to go now and not have that message occur with that importing at this time. Note: The script only corrects previous cases it will not prevent the message occurring in the future. However, should it occur again do let us know so we can arrange for that script to be run for you.
