Forum Discussion

mbell10's avatar
mbell10
Contributing User
3 years ago
Solved

Import error 4077

Updated prices in Excel, converted to .txt, importing items most import fine but many give error 4077   Nothing in the Select Location above matched with what I attempted to do. We are using Accoun...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi mbell10, 

     

    I've run the script over your file for you, do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

mbell10's avatar
mbell10
Contributing User

Hi Melisa_D

 

I have the same import error 4077. My file is online - I understand a script needs to be run on the file to fix the issue. Can you please run?

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi mbell10, 

 

Thanks for your post. I'm happy to arrange this for you, can you please confirm the last 4 digits of your product serial number and file ID of the file you're having issues with (This can be found by going to Help > About MYOB AccountRight). 

  • mbell10's avatar
    mbell10
    Contributing User
    3 years ago

    Thanks Melisa

     

    Last four digits: 1120

    Company file ID: 1

     

    Kind regards

    Michael

  • mbell10's avatar
    mbell10
    Contributing User
    3 years ago

    Hi Melisa

     

    Do you have an ETA for the scripts to have run. I just rang for support but the wait is about an hour.

     

    Thanks

    Michael

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      3 years ago

      Hi mbell10, 

       

      I've run the script over your file for you, do let me know how it goes. 

       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

      • mbell10's avatar
        mbell10
        Contributing User
        3 years ago

        Thanks Melisa

         

        Perfect! Ran clean. Thanks again.