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steveelec's avatar
steveelec
User
2 years ago

Importing item numbers

I have tried to import the item file and all it imports is the item number & description but not the following:

I buy this Item TAB

Tax Code

Preffered Suppler

 

etc etc

 

Why not all these other fields

 

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  • gavin12345's avatar
    gavin12345
    Ultimate User
    2 years ago

    Hi steveelec 

     

    There are a few corruptions in your import file - open in notepad and scroll down to about the 15th item - you will see some weird stuff - this can throw out all subsequent imports. This continues further down the file.

     

    Take care when importing, a bad import cannot be 'un-done' - practice on a sample file or in a copy of your file. If this is not possible, take a backup before each import. Import 2-3 items first, then check.

     

    Check if the first 10 or so items imported correctly - if no, then it might be how you mapped the fields - even if you use automatch, you need to scan the mapping to see it was done correctly.

     

    There are importing and exports help articles in the Support centre.

     

    Regards

    Gavin