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Trishd's avatar
Trishd
Experienced Cover User
2 years ago

Inventory

when checking items register for stock the screen quantity on hand differs when you print the report.

 

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  • Celia_B's avatar
    Celia_B
    MYOB Moderator
    2 years ago

    Hi trishd 

     

    Thanks for your post and welcome to the Community Forum.

     

    If the items register shows a different quantity on hand than the Items Register detail report. You must refresh this transaction not appearing in the Item Register report. Also, refresh the transaction by adding full stop to the memo and clicking Ok.  

     

    This error can be fixed by changing details for one of the transactions to force a refresh.

     

    Please feel free to post again. I'm happy to assist you further. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers, 

    Cel

     

    • Trishd's avatar
      Trishd
      Experienced Cover User
      2 years ago

      Hi Cel

       

      all the items are the same in both reports. and i have done the refresh and still different totals.

      Does this mean I have to go through all items until I see what item is the issue.  i have just tried again and the items register is still different from the report but now a different amount.