Forum Discussion
Mike_James
3 years agoUltimate Partner
Hi KristyNH , would you be able to attach the first dozen lines or so of the file you are importing? Has this layout worked in the past?
- KristyNH3 years agoContributing Cover User
I import these reports every few days and never had a problem before.
Is there a way I can send these to you on a Private message as it has personal details in the reports.
- Mike_James3 years agoUltimate Partner
Hi KristyNH , yes you can send them to the email address in my signature.
- Mike_James3 years agoUltimate Partner
Hi KristyNH , I reviewed the text file (comma-separated) and found that the "" around a value in address line 1 was causing the import to crash (when moving to the field matching screen, ie when loading the import file). Removing those "" characters allowed the mport to succeed.
Perhpas a moderator could run this issue by the developers?