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stubrady's avatar
stubrady
Experienced User
2 years ago
Solved

MYOB Balance sheet does not balance due to historical balance issue

A client is using version 2022.10.   When we finalised the 2021 accounts, the balance sheet balanced.   Now there is an amount of $34,436.00 sitting in the historical balancing account and the ba...
  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi stubrady 

     

    If the Balance Sheet doesn't balance and you have tried the Historical Balancing Account refresh then the company file would need to come in for an investigation and possible repair.

     

    I have arranged for a direct email to be sent to you with goes through that process. All the information is contained in the email but do reach out if you have any queries in relation to that process.

Steven_M's avatar
Steven_M
Former Staff
2 years ago

Hi stubrady 

 

If the Balance Sheet doesn't balance and you have tried the Historical Balancing Account refresh then the company file would need to come in for an investigation and possible repair.

 

I have arranged for a direct email to be sent to you with goes through that process. All the information is contained in the email but do reach out if you have any queries in relation to that process.

  • stubrady's avatar
    stubrady
    Experienced User
    2 years ago

    Thanks Steven. I've received the email and followed the instructions. Greatly appreciated.