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NickF's avatar
NickF
Cover User
4 years ago
Solved

Pay refund and enter to bank deposit

Hi guys, wondering if anyone has any advice for us.   We have processed 2 EFTPOS transactions last Friday, one sale and one refund. The amount that has appeared in our account and in bank feeds is ...
  • Tracey_H's avatar
    4 years ago

    Hi NickF 

     

    Thanks for your post. In the Settle Returns & Credits window you can change the Account to the Undeposited Funds account by clicking on the dropdown arrow. This has the same affect as ticking the Undeposited Funds account option. As such, the refund transaction will appear in the Prepare Bank Deposit window as a negative amount which can be included in the bank deposit.

     

     

    Please let me know if you need further help.

     

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