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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User

    Hi

     

    The out of balance amount usually refers to an invoice where the payment is recorded on a date prior to the invoice creation date

     

    eg invoice date 2/6/2022 payment date 1/6/2022

     

    See if you can identify the transaction amount by doing a find on it 

     

    Look at the payment date and see if that is the issue

     

    If the payment date is in the same BAS period I suggest you just change it to the same date as the invoice

     

    That will correct the error

     

    Hope that helps

     

    Lisa