Payroll deductions included with Net pay
I made deductions in 2 employees payrolls and when they were paid they were paid the calculated Net Pay amount + the deductions and I have tried to find in the various setups of Categories etc why t...
Forum Discussion
Hi wkswhc
Typically, all values included in the pay would be impacted the Net Pay of the employee.
In your case, you are indicating with your example that the net pay hasn't been impacted by that deduction amount. So we can investigate more closely we would need to see a screenshot of the actual pay transaction i.e. the Pay Employee window showing that impacted transaction.
Also, knowing what is currently occurring when you go to record a pay would be good to know. The reason being is that you may have already corrected the error within the software - the software will always do it based on the current settings you do have.
As to whether there is an audit trail, there is no audit trail of when a payroll category has been updated or changed within the software. However, if it is not working as expected for the current setup we would need to know so we can investigate more closely and pass onto the required teams for further analysis.
Given the nature of the payment can I PM the file to you
Hi wkswhc
If required, you can send me that information in a Forum private message.
Please note that you will need to ensure that information is contained in image files and you would need to use the Photos option to upload that if you wish to provide that information via private message.