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DTK0909's avatar
2 years ago

Refund Showing Incorrectly in Report

Hoping someone can assist me with an issue in MYOB that I have found while doing the Monthly Finances for May.

 

To do the Monthly Figures we normally run an Account Transaction (Cash) and Profit and Loss (Cash) report and input this data into an excel, however we have never had any issues before but upon running the report I noticed it is showing incorrect amounts.

 

The debit amount should be $945.00 and the Credit amount should be $803.25 which should balance it out to a new amount of $141.75, however it looks like it’s done something in the system and generated odd amounts.

 

This particular transaction (In Yellow) is for a refund we recived from a supplier. I don’t know if we have maybe applied the refund incorrectly in our system (will include how it shows in the system) or if it’s a glitch but I was hoping someone might know a way to correct it?