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enzaccounts's avatar
enzaccounts
User
4 years ago
Solved

credit note for a price adjustment

Hi, 

i need to create a credit note for a customer.

The item was supposed to be $9.20 and not $9.70.

How can i create a credit note without impacting the number of inventory, just the price.

 

There is not return of the good so if i sold 20 of item A, if i write 

-20 A   price -$0.50 does this mean that i will have 20 item less in inventory?I dont want this

 

Thanks

 

  • Neil_M's avatar
    Neil_M
    4 years ago

    Hi enzaccounts 

     

    If you were to record a negative item sale, that would return the quantity into your on hand value. If the item was priced incorrectly you could record an item sale where the quantity and incorrect price appear as the first line as a return, followed by a second line with the same quantity at the correct price

     

    This would give you a negative dollar value total and a net zero quantity, which would create the credit without changing the on hand quantity of the item

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  • Neil_M's avatar
    Neil_M
    Former Staff
    4 years ago

    Hi enzaccounts 

     

    If you were to record a negative item sale, that would return the quantity into your on hand value. If the item was priced incorrectly you could record an item sale where the quantity and incorrect price appear as the first line as a return, followed by a second line with the same quantity at the correct price

     

    This would give you a negative dollar value total and a net zero quantity, which would create the credit without changing the on hand quantity of the item