Forum Discussion

Cathy1's avatar
Cathy1
Contributing Cover User
2 years ago

error when importing items

I update Item prices by exporting a file of items, altering the prices in that file and then importing it again. In AR2020.2 (and 219. et al) the log contains a pile of error messages.  They provide...
ChrisMYOB's avatar
ChrisMYOB
Former Staff
2 years ago

Hello Cathy1 

 

Mike_James  is correct and I'm here to please confirm some details and I will be able to run a script over your file. Could please send me a Private Message containing:  

  •  Serial Number
  • The company File ID (Found under Help > About MYOB)
      
  • Cathy1's avatar
    Cathy1
    Contributing Cover User
    2 years ago

    Hi Chris

    the company file I'd: 6

    cheers Cathy

    • ChrisMYOB's avatar
      ChrisMYOB
      Former Staff
      2 years ago

      Thank you Cathy1 

       

      I have processed a script over your file and you should now be able to import without encountering this error. 

      Please let me know how it goes.