Forum Discussion

JulieBorambola's avatar
JulieBorambola
User
2 years ago
Solved

myob invoice app has not added in new sales templates

Hi    I have created new Sales - Item templates in my MYOB  and deleted teh old templates.    I can access the new templates in the Web Browser MYOB and also in the program on my desktop.    My...
  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi JulieBorambola, 

     

    Thanks for your post and welcome to the Community Forum ! Can you please try signing out and signing back into the app to see if the form updates ? If it doesn't can you please uninstall and reinstall the app. 

     

    Do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

Melisa_D's avatar
Melisa_D
Former Staff
2 years ago

Hi JulieBorambola, 

 

Thanks for your post and welcome to the Community Forum ! Can you please try signing out and signing back into the app to see if the form updates ? If it doesn't can you please uninstall and reinstall the app. 

 

Do let me know how it goes. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

  • JulieBorambola's avatar
    JulieBorambola
    User
    2 years ago

    Thank you. Signing out completely from the App and then signing back in worked a treat