Blank customer statements printing/emailing

Highlighted
sttinter
1 Post
Cover User
Australia

Blank customer statements printing/emailing

Hi,

 

I'm having issues with customer statements printing as $0/blank when the invoice was for the next month.  Some notes...

 

1. I've put statement date in as 31/10/16

2. Customer invoice is 3/11/16

3. I've ticked "Only include invoices up to Statement Date"

4. In advanced filters I've unticked "Include Customers with Zero Balances"

 

I have seen previous answers to this question & was wondering if this glitch has been fixed as yet?

 

Any suggestions as to how to remove them from the statement list if there isn't anything owing as at the statement date entered?

 

Thanks

Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post