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I have received payments in AccountRight 2017.1 but realised I've entered it as cash rather than direct debit. Is there any way to change the payment method once the invoice is closed?
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There is a way of doing it for some transactions, but it is rather laborious and I would question its value. I don't know of any report which either relies on, or demonstrates, the payment method.
There does not appear to be any logic in which transactions can be altered, it would appear that reconciliation is not a factor but anything matched with a bank feed is not changeable.
As your note implies that these are unlikely to be matched to a bank feed at this stage you should be able to open the Deposit detail in the Bank Register. In the top left, beside the payment method there is a Details button - this brings up a screen that will enable you to change the payment method to direct debit