Payment made twice, Part refunded

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C-C-A1
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C-C-A1
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Payment made twice, Part refunded

Recently we made a double payment on a supplier invoice, the same amount 1 week apart.

The supplier placed part of the extra invoice against a couple of the next month's invoices and refunded the remaining amount.

 

How do I document this in MYOB Account Right.

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MYOB Moderator Neil_M
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MYOB Moderator
New Zealand
Neil_M
MYOB Moderator

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Re: Payment made twice, Part refunded

Hi  @C-C-A1

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of helpful information

 

Theres a couple of steps that you will need to do to be able to record all of these within AccountRight.

 

The first payment would be recorded normally through the Pay Bills section as you are used to on the date it happens. Recording the double payment is done through the same Pay Bills section on the date of the double payment.

 

As the Purchase will have been closed off with the first payment, you will need to tick the Include Closed Purchases tick box to display the purchase. You’ll also need to overtype the amount in the Amount Applied column. This will produce a debit note which you can refund or apply to future purchases through the Purchase Register



Regards
Neil
MYOB Client Support
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