Recording of rejected payment made to supplier

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Cover User
Cover User




Recording of rejected payment made to supplier

Can anyone help me with the correct entry for the rejected payment please.

I made a payment to a  supplier through prepare electronic payment. But the amount got refunded back to account.  Where should i allocate the deposit. (Correct CHart of Account)

Do I have to journalize the transaction or just allocate the deposit?


Your suggestion is highly appreciated.

MYOB Moderator Steven_M
21,968 Posts
MYOB Moderator
New Zealand
MYOB Moderator




Re: Recording of rejected payment made to supplier

Hi @Irenea


Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge

What I would recommend doing is reversing the original payment made to that supplier. This can be done by opening the relevant Pay Bills transaction and selecting Edit>>Reverse payment. Note: Setup>Preferences>>Security>Transactions can't be changed they must be reversed does need to be enabled.


By reversing out that supplier payment it will create a negative transaction in the Prepare Electronic Payments window (as the original transaction was set to be paid electronically). You can then tick that transaction and process it through to the required bank account, which in turn will create a deposit transaction to match what has happened in 'real life' at the bank's end. It will also leave the relevant bill(s) open so payment can be made on them again.

Kind Regards,
MYOB Client Support
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