UNABLE TO EMAIL A CUSTOMER SALES CREDIT

Contributing Cover User fnfab
9 Posts
Contributing Cover User
Australia
fnfab
Contributing Cover User

9Posts

1Kudos

0Solutions

UNABLE TO EMAIL A CUSTOMER SALES CREDIT

Hi,  Whenever I create a Sales Credit in MYOB it never appears in the Invoices to be emailed even though the defaul option is email.  The only way I can email it to the customer is to print it to PDF and manualy attach it to a email.

 

Why is that and how can it be fixed?

1 REPLY
Ultimate Partner GDay53
765 Posts
Ultimate Partner
Australia
GDay53
Ultimate Partner

765Posts

782Kudos

144Solutions

Re: UNABLE TO EMAIL A CUSTOMER SALES CREDIT

@fnfab

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of helpful information.

 

You can email direct from the Invoice window.

Open the credit and then click on the Send To button at the top.

An email box will open make sure the right email is there and click send.

You can also do this before you click record and a new window will open saying you must record first before sending email - click ok and it will be recorded and then go directly to the email window.

 

Graeme Day
Registered BAS Agent #24745540
First Class Accounts Clayfield

gday@firstclassaccounts.com
MYOB Certified Consultant
MYOB Diamond Partner
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