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Friday - last edited yesterday by Steven_M
I have set up Salary Sacrifice Pay Catagory for a staff member - 5.5%, but when I go to process the actual payroll the system is calculating double the amount 11%. How is this happening and how do I fix this.
Friday - last edited Friday
From the figures my guess is that you are on fortnightly pay and that you may have run foul of the Super trap. To comply with ATO regulations MYOB calculates super accross a calendar month. When you make changes to any super mid- month the software recalculates the super from the start of the month. You can test this by doing a dummy run and check if the figure is 5.5% or 11%.
Let me know if the above works and if the employee needs to be reimbursed the extra 5.5%
Has any money changed hands at this stage? If no....
Assuming that the dummy run only gives a 5.5% figure then I would do another pay, on the same day, ch# revised. After you have recorded that go to Find Transactions> card. You will find both transactions. Delete the first transaction.
if the employee has already been paid was it via EFT/internet or direct Entry/ABA file?