AccountRight information, hints and tips

[BrasserieBread]

Hi,

I have a new server running Server 2008 r2 with Office 2010 32bit installed as a terminal server.

Users will log onto this server from different sites to use MYOB. I have installed MYOB Enterprise v19.6.

When trying to export to Excel it comes up with the error: Unable to locate the necessary files to perform this Officelink function.

I have tried re-registering the files:

•c:\Enterprise19\drvxl32.exe /register

•c:\Enterprise19\drvwd32.exe /register

Still no luck. I am hoping someone will have other ideas before I have to uninstall and reinstall MYOB.

Thanks, David

[Barry_C · Accepted solution]

Hi David,

This support note details how to correct Officelink errors.

Step 1 was to re-register the Officelink drivers as you have already tried.

Step 2 is to enable Officelink Macros

Failing these two options, step 3 asks you to uninstall/reinstall your AccountRight.

Kind Regards

Barry

Client Support