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The latest news and happenings on the MYOB Community Forum.Featured Places
AccountRight: Getting Started
New to AccountRight? Start your journey here.Featured Content
MYOB AccountRight version 2026.7 will be released on August 19th 2026.
AccountRight updates are typically made available around the middle of every month.
These updates include, new features, up...
Featured Content
We want to let you know that AccountRight v19 and earlier versions will be retired from 28 February 2026.
Key dates:
28 February 2026: AccountRight v19 and all earlier versions will become re...
How to back up/make read only
Hi MYOB team, I have closed my business and need to make my file read only/ and or have a copy on my computer. Everytime I back up it says it's on Icloud and I can't find it. If i Unsubscribe will my MYOB account right be 'read only'? I tried to follow other threads and downloaded the MY AR server edition. To try to import into it but, can't seem to do it as everything is too confusing. Thank you
Support Request Response Time
Hi Team We have been waiting since the 17/7 for a response to a support request. Other than the standard response of "our support team is on the case" and the 3-5 days unrealistic estimate we have had nothing. The case still has the status of "new". For us this particular event is not urgent but it does leave us wondering how exactly we get timely help if something is urgent. Please advise what the actual response time is for support requests.
Electronic Payments
Hi I have paid a supplier using Pay Bills and ticked Electronic payment. I then prepared the electronic payment. I then reversed it twice and it is still showing in Prepare Electronic Payments as per below. My bank register is only showing 1 withdrawal but the account is Trade Creditors/Accounts Payable not Electronic Clearing Account. How do I fix this please? Thanks Jane
Database duplication to a spare MYOB test file?
Hi All, We are in the middle of implementing a new software integration and would like to duplicate our current file to the test file we have already set up. We figured the easiest way would be to restore to the test file however now that MYOB have removed that essential function, would the simplest way forward be for MYOB Support to do the duplication on the back end? If it is possible I will wait the hours on the phone to talk to someone because emails queries go unanswered for days on end it seems.
PAYG withholding tax
Can anyone tell me if this is correct our employees including myself have to pay tax last year, as apparently we didnt pay enough. is it because Foreign Resident is selected? I have tried to manually change each individual employee to tax free threshold but it keeps defaulting back to Foreign Resident. Does anyone have a solution, I lodged a request with Myob yesterday afternoon still waiting for someone to get back to me. I would apprecaited any help thanks
Can't open online company file when upgrading to 2026.7 from this afternoon
The message "the company file needs upgrading". It asked me to upgrade from 2026.6 to 2026.7, I clicked yes. The selected file showing "upgrading" then back to "active" in My Library it still shows version "2026.6" . When i tried to open it, the same message appeared again after restarting. I tried a few times, the same issue. I tried to call technical support line, long waiting no answer. Can someone help? Thank you in advance.
Deploying AccountRight PC Edition via intune
As of 2026.6 MYOB will no longer be releasing the msi installers that we have used to push the latest version across our organization. I ran into a lot of roadblocks getting this to work using MYOB PC edition and would like to outline what worked for us to save people going through the trouble. In discussions with the MYOB Team, they have expressed that intune packaging and rollout is not their responsibility and they cannot offer support regarding how this is impacted by the discontinuation of msi installers. Per the article Deploying AccountRight in an IT-managed environment there is an -allusers flag which works well when pushed by a script or run executed as an administrator, however it fails to install when run as SYSTEM which is how intune executes it. Instead we are now installing myob at user scope (hopefully this means updates will install automatically going forward) Deploying AccountRight via Intune - Download 2026.6 exe - Use IntuneWinAppUtil.exe to generate MYOB_AccountRight_Setup_2026.6.intunewin Create new windows app on intune (The below settings must be changed as they have now changed/are not autofilled by the .intunewin file): Install command: MYOB_AccountRight_Setup_2026.6.exe -silent Uninstall Command: %localappdata%\Programs\MYOB\AccountRight\Update.exe --uninstall Install Behaviour: User Detection Rules: Manually Configure: File: Rule type: File Path: %localappdata%\Programs\MYOB\AccountRight\ File or folder: Huxley.Application.exe Detection Method: File or folder exists Hopefully the above can save you some time and keep your organization up and running!Pay Day Super Pay - Bank Rec
Hello Forgive me as I am self taught. My payday super payments are coming from what we call Tax Account - deductions have been coming out successful. However I am trying to reconcile this account and I have nothing to assign to the deduction. What i have noticed is the transaction is saying it was PAY FROM ACCOUNT : Nab Business which is not the case. How can I correct this 1. for future transactions. 2. Now, like the transaction below so I can reconcile.Pop-Up Alert when entering Sale
Most business will often have some customers that have different requirements when dealing with them. It would be very helpful to have the ability to add a pop up alert when entering a sale to remind people of any special instructions required for specific customers. eg: If a customer attracts special pricing for a limited number of products The ability to have different price categories allows for 6 different options but this is only helpful for a limited number of customers and only for pricing situations. Pop ups could be used to remind that a customer needs a certificate of compliance or a booking number etc. I believe this could be useful for many things.
