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AccountRight: Getting Started
New to AccountRight? Start your journey here.Featured Content
MYOB AccountRight version 2026.6 will be released on August 3rd 2026.**
Please note, Instead of the usual July AccountRight release, we’ll be rolling out two scheduled releases in August as we com...
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We want to let you know that AccountRight v19 and earlier versions will be retired from 28 February 2026.
Key dates:
28 February 2026: AccountRight v19 and all earlier versions will become re...
MYOB offline being phased out
I Just received an email regarding the phasing out of the desktop library I’m pretty disgusted that this is happening and having to have all files online and was told this would be happening mid June 2026 - not even the end of a financial year for an accounting program this is pretty pathetic. Was told each file would be $ 35 per file What happens to files that may have an audit and accounts that are needed for a 7 year period not to mention end of year journals for this current financial year. I have been working with this program for 32years & not everyone wants their files online & in the cloud - let alone those who don't need payroll, use bank feeds or all the extra's that are in the program - not to mention those who live rurally with **bleep** internet Very annoyed
Report Performance Issues
Hi MYOB Team & Community, Since June 24 2026 we've had persistent timeout errors in our AccountRight file, mostly on sales, Profit & Loss and GL reports. We initially assumed this was EOFY load and would settle down. It hasn't. We're now three weeks into the new financial year and still hitting the same timeouts. We've stripped the data being loaded down to a bare minimum and the timeouts continue regardless. It's also broken our third-party apps connected to our file, as they hit the same timeout on transfer. This affects all users on our file, not one account or machine. Has anyone else experience these issues lately? If you've found a workaround, please share it. And if anyone from MYOB is monitoring this, we'd appreciate an actual explanation of what's causing it and a timeline for a fix, three weeks without reliable reporting has been incredibly challenging for our business at what is already one of our busiest times of year. Thanks.
Electronic Payment - Is there a bulk selection for this when importing a file to Myob?
Hi All I have successfully imported a file into Myob. The file has multiple transactions over 50 in the bank as spend money. Is there a way to bulk select the Electronic Payment icon? If not, is there a program I can use to do this and what is the cost? Thanks RobPersonal Leave Pay is being deducted each payroll
I use MYOB AccountRight and have just checked the Leave Balance Detail Report. As per my screen shot you can see that the employees pay is being duplicated and that 38 hours of personal leave is being deducted from their Available hours each week. Our employees have not used any personal leave this year. I have noted that this began in December 2025 after paying our employees upfront for their Christmas Leave.Payday Super
Hi, I am attempting to process Payday super for one of my employees and receiving the error "This fund can no longer receive contributions using Pay Superannuation. Please edit the fund ........." The fund is Future Super, ABN: 68 964 712 340 USI: 68964712340019 which is an APRA registered fund with no contribution restrictions per the Super Fund lookup tool, PDF attached. Help would be greatly appreciated. Thanks, BronwynRecord Supplier payment and Prepare electronic payment online vs desktop
Hi I decided to enter a few supplier invoices in the Online version today for the first time. I also had the Desktop version open so I could check that everything was working correctly at each stage. When I recorded the supplier payments as EFTs in the Online version, everything appeared to process correctly, and the payments were listed in Prepare Electronic Payments. However, when I opened each individual EFT payment, it stated that the banking details were unavailable. These suppliers have been paid numerous times in the past and their bank details have not changed. I checked the supplier cards in both the Desktop and Online versions, and the bank details were present in both, so I'm not sure why the Online version was saying they were unavailable. I wasn't prepared to risk processing the payments. I deleted the EFT payments in the Online version and instead processed them in the Desktop version. Everything worked as expected there, and I was able to prepare, download file and process the EFT payments successfully. Before processing the EFT file in the Desktop version, I checked the Online version again, and it was still showing banking details unavailable for the same payments. Is there a known issue or glitch between the Online and Desktop versions that would allow EFT payments to be processed in Desktop but not in Online? What would have happened if I hadn’t checked each EFT individually online - would it have processed or rejected it?
Payday Super-Still "processing payment"after 5 days
We processed our payroll on 7 July 2026 through MYOB STP and, for the first time, processed Payday Super through MYOB on 9 July 2026. The super payment was successfully deducted from our bank account on the same day. However, it has now been more than 5 business days, and the payment status in MYOB is still showing "Processing Payment." Has anyone else experienced this with their first Payday Super payment? Is this normal, or should I contact MYOB Support? If so, is there a specific team I should contact? Any advice or shared experiences would be greatly appreciated.
Send the financial year's data to my accountant.
I reached out on FB Messenger to MYOB & was told to go away & talk to the AI chat, which I've found to be worse than useless. MYOB does not seem interested in helping me, despite the fact I've been using MYOB since starting my business 30+ years ago. I used to be able to ring MYOB & they would help me troubleshoot, but not any more. Forcing me to go online totally has created a raft of problems. I used to be able to download my end of year data onto my desktop in order to send the zip file to my accountant. I now can't do that. Can anybody help me with a workaround solution?
Annual Leave for a full month
Our employees get paid an equal monthly salary based on 164.667 hours per month (38 hours per week/7.6 hours per day). The payroll period is the 1st of the month till the last day of the month, for example 1 July 2026 to 31 July 2026. If the employee has an annual salary of $60,000, their payroll is a gross amount of $5,000 per month every month. One of our employees has taken annual leave for the entire month of July 2026 (1 July 2026 to 31 July 2026). This is equivalent to 23 days annual leave x 7.6hours = 174.80 hours of annual leave. What is the correct way to reflect the annual leave hours when processing the July 2026 payroll, as it is 10.133 hours more than the hours per normal monthly payroll (164.667)? Thank you.
Adding a column to Print/Email invoices
It would be advantageous to be able to add a column to the Print/Email invoices screen. In our case it would be the PO Number. We email out about 150 invoices a day and some companies require PO's. This would be a quick check before sending them out to make sure the PO numbers are on the invoice. ThanksMissing overdue invoices from open invoices reports
Did anybody else came across it? Just ran an open invoices report and noticed a 9 months old overdue invoice on it . Download this report monthly, covering 2 years back . The invoice did not appear on the last 6 reports . Went back 7 months and the invoice was there. When I contacted MYOB support , they said that the issue was fixed, as now the invoice is picked by report and I should not be relying on one report, but should run at least two different ones , i.e. sales ledger report to see if it reconciles. It is very disturbing as we do rely on MYOB reports and did not realise that you need to double check such a simple report to pick up all the overdue items . Does everybody double check the integrity of the basic reports? Do you do it regularly? Thank youIssues uploading offline files to online - please help!
Hi All So many problems - but I am in dire need of some assistance with uploading my offline files - and MYOB has gone AWOL. I received emails x 4 for the subscription invite. I have only tried to tackle one file - agreed to the subscription and received a serial number. it then said upload file - so I logged in and went to "upload offline file", eventually found the file I needed and it went straight to: sign up to an subscription ...again...no other option showing. I dont want another subscription as I just did that part - how do I get this file online to be able to open and change the serial number to the new one? Ive now been a few weeks without access to 4 really important files - any assistance from our community would be appreciated xx
Supplier Card Has gone missing
One of our supplier cards has been completely disappeared from MYOB ACCOUNT RIGHT. The supplier no longer appears in the cards list, and when i search for it nothing comes up. I have also checked in active cards and nothing is there. Stange part is that all the purchases and payments recorded against this supplier over the years have also disappeared. Has anyone experienced this? or know what has caused this to happen. Can anyone help recover the supplier and its transaction history? Any help would be greatly appreciated.
MYOB payroll
Hello I've paid wages in the first week of May 26 and then went through the usual PAY SUPERANNUATION to pay the appropriate super. However no employee names come up for me to process the SG payment. Nothing has changed in my employees and I have the appropriate bank authorizations so what's the problem ... please
Sending Update Event to ATO Creates Zero Payslip To Be Emailed to Employee
When I click on "Send update event" to the ATO through the Payroll Reporting Centre, it creates a zero payslip for every employee, including employees who have ended their employment in the current Payroll Year. The problem is that MYOB creates the Zero Payslip with a 'To be emailed' or a 'To be printed' flag. I then have to click into every pay slip and change it to Already Emailed or Printed. This is labour intensive and unnecessary. Really a WHS issue. If MYOB need to create a zero payslip to send an update even, program it to mark the payslip as Already Printed and Emailed. Many thanks Elizabeth
