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AccountRight: Getting Started
New to AccountRight? Start your journey here.Featured Content
MYOB AccountRight version 2026.9 will be released on October 14th 2026.
AccountRight updates are typically made available around the middle of every month.
These updates include, new features, u...
Featured Content
We want to let you know that AccountRight v19 and earlier versions will be retired from 28 February 2026.
Key dates:
28 February 2026: AccountRight v19 and all earlier versions will become re...
Receive Payment in Different Currency via Import/Export Wizard
AccountRight Premier AU 2026.7.0, build 2026.7.1.21. Multi-currency is enabled. NZD exists in Currency List. Customer has default currency NZD and the invoice is an NZD invoice. Receive Payments imports successfully when Currency Code is omitted, but defaults the payment to AUD. When Currency Code = NZD is included, the import fails with: "SetProperty: Invalid Property Name: CurrencyId for type: MYOB.Huxley.API.Entities.IReceivePaymentEvent." MYOB’s current Receive Payments import specification lists Currency Code as a supported Premier field. Has anyone been able to get this to work. I've tried every possible combination I believe.
Turning online payments off
I have gone through all the support notes for turning online payments off. I then tested it by sending an invoice to myself and all the online options are still appearing on invoices being sent and when i selected the option to pay, it took me straight to the payment section We do no not want online payments, I have deselected BUT its still giving clients access - how can we get this off our invoices?
Moving database to online
I have an AccountRight database that i want to move online However i don't need this version anymore as the business is very simple now and does not need all the extra features. Can it convert online to MYOB Business Lite? We also have Premier databases. Will these convert online to Business lite?
Importing Spend Money Transactions
Hi, I am having an issue trying to import Spend Money transactions. I have exported as recommended to get a template however when importing again, I get an error. This has been my last attempt at importing even a single transaction. I took the below lines from a file that MYOB created when exporting Spend Money for January 2025. Google,3/01/2025,21110,,11.09, Google,3/01/2025,,53000,10.08,1.01 I created a separate text file with the following (only changing the year) {} Co./Last Name,Date,Cheque Account,Allocation Account No.,Amount,Tax Amount Google,3/01/2026,21110,,11.09, Google,3/01/2026,,53000,10.08,1.01 When attempting to import, I get this in the import log: 0 records imported without errors. 0 records imported with warnings. 1 records skipped. Summary of errors Error -15: Account number not found in list of postable accounts. -15 ,Google,3/01/2026,21110,,11.09,0 ,Google,3/01/2026,,143,10.08,1.01 From what I can see, the import process has somehow changed my 53000 'Cost of Sales' account to 143 (account/record ID number?). The 21110 account definitely refers to a credit card account in MYOB that I use to manually enter Spend Money transactions. I've gone through a number of forum posts however haven't found a solution. What am I missing to make this work? Hopefully someone can shine some light on it for me. ThanksImporting opening inventory quantities across 2 locations
I have created a new MYOB Accountright Premier file and i have imported approx 8000 items. We are migrating this from another software provider. I have also entered my opening account balances from my trial balance. I have 2 locations set up in MYOB and i am now ready to import my opening inventory quantities. Any advice on whether I can enter the opening balances split across 2 locations from a csv or do i need to import the total quantity and then use the Move Items function to assign stock to the correct location
Payslips showing multiple decimal places
On the payslips MYOB divides the Amount (Paid) by Hours (Worked) to display the Calculated Rate. This of course is correct but the Calculated Rate is shown to 6 decimal places. Obviously an employee hasn't for example been paid $37.955263 per hour but this is what shows on their payslip. Is there a way to show the hourly rate rounded to whole cents?
Creating a new bill from tray
Hi. I am having trouble creating a new bill from invoice from the tray. It doesn't do anything, but when I refresh the tray the invoice is no longer there. I am getting around it by entering the invoice first, and then linking it to "existing document". Just reaching out to see if anyone else is having this issue.Issue with Invoices being emailed to Purchases in Tray not turning up in the in tray to be entered
Has anyone had a problem with invoices which have been emailed from Outlook to the MYOB In Tray not turning up in the In Tray to be entered? If I drag across the invoice to the in tray no problem however, if emailed, it's a hit and miss situation. I have many companies using MYOB and its a real problem in some of the company's but not all. Thankyou LeanneFlare for Stapled Super Costs and Benefits
As we are already using MYOB, I’d like to confirm whether this service is included in our current subscription or if there is any additional cost. I’d also like to know whether it is free for a trial period or permanently free, and whether any ongoing fees apply. Could you also please explain what Flare does and how it could benefit our business? Thank you for your help!
Query on signing in from home browser
Hi all, This isn't a purely a sales query but not sure where to get help. When I'm in the office I log into myob through the desktop myob Now trying to access our file from my home through ap.myob.com browser and I can log in. When I first log in I get a message in the middle of the screen telling me to upgrade our business with a button to click to do this. Why do I need to do this?? Could somebody please shed some light on this. Many thanksFind Transactions
I am wanting to produce a Profit & Loss of our Expenses that are NOT attached to any Jobs. For example, general Labourers Wages that are not assigned to a particular project throughout the year Is there a way to do this easily? Is there a way to look at an Expense Account and EXCLUDE any assigned to the numerous different jobs we have worked on during the financial year? Thank you
MYOB Uploads Errors
What is going on with MYOB Uploads/In Tray at the moment. For the last 3 days I've had documents that simply don't upload, they just keep scanning and others that do Upload but MYOB doesn't recognise the information (supplier name, invoice number etc.) There are suppliers that I've been uploading for months/years and this problem has just started to happen. It's on both the desktop and browser version of Account Right and MYOB Business. Can someone from Tech Support have a look at this issue and resolve it. PleasePaying Superannuation
Hi We engage several independent contractors, and due to our industry, we are required to pay superannuation for them on their contractor fees. They are not employees and are not set up in our payroll system. I have contacted the super fund, and they were of little or no help, so does the MYOB system have a way in which these amounts can be paid? Thanks for any assistance.
Bank Rules not automatically matching
I have recently created some bank rules. When created, all the transactions that matched automatically disappeared. Since then, new transactions on bank feeds have not matched and automatically disappeared. However, if I go back into each bank rule, and save it, without changing anything, the matched transactions then disappear. Then the next time I use MYOB, the same thing happens again. Is there a reason/setting that this is happening?
