Client Accounting - Workpapers - write access

Partner Beancounter_01
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Partner
Australia
Beancounter_01

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Client Accounting - Workpapers - write access

We keep receiving the error (ever since upgrading to the most recent version of AO): "You do not have write access to MYOB data file.

I have searched the Knowledge Base etc and followed all the instructions but it is still not working. Our IT guy says we all have full access. I have currently been on hold for 20 minutes with no one even speaking to me at MYOB. 

Does anyone know how to fix this please? 

 

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