Rollover of ITR from 2015 to 2016 stucks in loop

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Mehul
1 Post
User
Australia

Rollover of ITR from 2015 to 2016 stucks in loop

When opening ITR for 2016, it gives message that previous year return data will be rolled forward. When OK is clicked, return for 2016 is not opened, instead again same message appears that previous year return data will be rolled forward.

 

This stucks in a loop and I am not able to open ITR for 2016.

 

Please help, it is urgent.

1 REPLY
MYOB Moderator Linda_K
249 Posts
MYOB Moderator
Australia

Re: Rollover of ITR from 2015 to 2016 stucks in loop

Hi @Mehul,

 

Thank you for your post.  Apologies for the late reply.

 

I assume that you are still experiencing this issue?

 

If yes, then it is recommended that you give our support team a call on 1300 555 666 so that they can go through some various checks with you to resolving this issue.

 

Enjoy your long weekend ahead Smiley Happy

 

 

Cheers,

Linda
Practice Solutions Support
MYOB Australia Pty Ltd
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