06-07-2010 11:13 AM
Why would this be the case. I've done payment summaries on myob for years and never had this problem before. Help anyone?
Solved! Go to Solution.
06-07-2010 01:03 PM
Hi,
Not sure if this helps but ours didnt balance either.
Turned out to be the cents, with numerous employees the dropping of the cents seems to add up to a large amount.
In our case $95.
Hope its a simple as that?!
06-07-2010 01:15 PM
No, thanks though. There's a difference of $12,000!
06-07-2010 01:28 PM
Hi Marg
This MYOB support Note may assist you - http://bit.ly/9bFuIi
06-07-2010 01:34 PM
Thanks. I'll look at it now.
mw
16-07-2010 05:55 PM
I had the same problem, rang myob support, they told me i must have changed a figure (i hadn't) and showed me how to fix it. i think it is a myob problem as the accounting firm i use to work for has the same problems with clients.
first print your payment summaries, then match with your activity summary report to find out which employee does not balance. then you have to do the activity summary report for that employee for each month to find out which month the pay is out. Mine was July, the problem was in the YTD figure on the payroll advice which showed a negative for the first pay in July 2009, this might be the fist month to investigate. when you find which employee is out and the month go to employee card, payroll details then pay history then in show pay history type in the month and adjust figue there. i hope this helps
20-07-2010 10:31 AM
Thank you so much for that. I've noted your comments for future reference. My problem turned out that this particular client has a couple of different sick pay categories and I didn't include both of them as pay. Silly me!
