General

[#1]

I am using Account Right Basics 2011.1 All updates have been downloaded and I have even had the programme reinstalled.

My problem is that when I try to set individual a/c budgets, they are not being retained.

The "process" of setting up a budget in an individual a/c seems to be ok, however when I click OK and close the window , go back in and  the budget set has "disappeared".

The window shows no figures in total or in individual months.

I have also tried to "zero" the a/c which has made no difference.   Although there are no figures showing in "prepare budgets" when I go to reports (P & L analysis) the a/c budgeted figure has actually "increased".

I have been waiting 2 months for a solution to this problem so hope there is someone who can now help me.

Thanks.

[#2]

Hi Mck,

We are aware of an issue with budgets not always being remembered once exiting out of the budgets area.

This issue has been logged with Product Development to be addressed in a future update.

[#3]

Hi Barry,

do you have a time frame for when the next update will be?  I am having to produce budgets in Excel to overcome the problem in MYOB which is particuarly frustrating.

Irene

[#4]

Hi Irene,

Service Pack 3 is due out in the coming weeks however currently I am not aware if this will address the budgets error reported above. I will update you as soon as I have more information.