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CARD LIST SUMMARY REPORT IS INCORRECT

Contributing Cover User lindso
13 Posts
Contributing Cover User
Australia

CARD LIST SUMMARY REPORT IS INCORRECT

I am trying to run a report to show those customers whose last contact was prior to a certain date. The relevant date is entered into the Card List Summary Report, however the report lists customers who we have had contact with AFTER the said date, which is incorrect.  How do I obtain a report that ACCURATELY shows customers that have not had anything recorded against their customer card since a certain date? That is, they do not have any contact in the NOTES section under the CONTACT LOG tab of their customer card since a certain date?

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