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Deactivate company file

remarkasillem
2 Posts
Cover User
Solved: Go to Solution

Deactivate company file

Hello...

After sitting on hold for more than 30 mins to try to deactivate a file, only to get a person say they couldnt do it and put me back on hold, i thought i would try here. I have created a file with the wrong conversion date, and need the file deactivated (from the amount of posts about this, it really would make sense that MYOB has this in the back backend that you can change it yourself!!).

HELP!!!

Mellisa

 

 

1 REPLY
MYOB Moderator Steven_M
18,221 Posts
MYOB Moderator
New Zealand
Accepted Solution Solved Solution

Re: Deactivate company file

Hi @remarkasillem

 

I'm sorry to hear that you have trouble in deactivating your company file.

For deactivation of a company file we do need to confirm some company information and get the serial number along with looking into the live services if applicable. As such I have sent you a private message on the MYOB Community Forum in regards to completing that task for you.


Kind Regards,
Steven
MYOB Client Support
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