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I sent the monthly supplier payments over 2 weeks ago through MPower payments. This status has remained as SENT. The payments have not come out of the bank account and there is enough money in the account to cover the payments. I have since sent other supplier payments and payroll through MPower, all these subsequent payments have been sent and processed. I am unsure of what to do with the payment that is not processing.
I can see from our records that you've since spoken to our M-Powered services team, who have been able to sort out the payment for you. Please let us know if there's anything else we can help you with.