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February - last edited February
Hi there, I am interested to know in what part of the world are data servers located for MYOB Essentials, and is the data protected by industry-standard encryption (128-bit)?
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My partner manager sent me the following details some time back. I wouldn't say it is extensive and it would be good if they were prepared to expand a bit more on the details:
I’ve dug up what I can around our security measures, most of what I had is around ARL but the below covers our cloud products system wide:
You are also welcome to e-mail our security officer for more specific info around Essentials and internal staff access: firstname.lastname@example.org
Hi C (@PlatinumTax),
Thank you for your enquiry.
I can see that Alan has already responded with some information on the matter, along with a link to MYOB Security Commitment. And I understand that you have since contacted our privacy officer for further information. They will be in contact with you shortly (if not already) with the additional information that you've requested.
I'm your Partner Manager here and noticed your post and email to our Privacy officer. I will work with the privacy team to get an specific answer for you as soon as possible.
To give you a quick idea, however - MYOB uses Amazon Web Services and Microsoft Azure to store our client's data and as of recently the data is being stored in NSW and VIC. To show this, here is an article sharing this information:
In addition, my understadning is that data is protected by industry-standard encryption. "[MYOB] are spending billion of dollars a year in security, far more than any of us could possibly ever spend defending the data centre itself," said Ron Lesh, managing director of superannuation administration software maker BGL, which uses Amazon to host client data. " However, our privacy officer will be able to provide you with more specific information about this point.
Hope that helps and I will be in touch soon to ensure your query has been satisfied.