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Experienced Cover User PTO
Experienced Cover User
PTO
Posts: 61
Registered: ‎02-07-2010
Australia
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Monthly P&L report

I have just realised whilst attempting to create a financial report for the month of January that general journal entries dated 31.01.12 are not included in the P&L.  when I transaction find for the month they still do not appear.  I have to change the date to 01/02/2012 and the 31/01/12 jnl entries appear.  However they are still not on the P&L.

 

Can anyone enlighten me please????????????????

 

Christine

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Ultimate Partner
Mike_James
Posts: 2,498
Registered: ‎08-05-2007
New Zealand
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Re: Monthly P&L report

Can you tell us exactly which P&L reports you ran where the jnls did not appear?

 

I agree with your comment on the date range in Find Transactions, see attachment.

 

 

Regards Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise ProActive - Multi-user cross-platform sales management add-on
DataWise Report Writer - Specialised Reporting from MYOB programs
AR 2011 date issue in Find tranasctions.jpg
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Experienced Cover User PTO
Experienced Cover User
PTO
Posts: 61
Registered: ‎02-07-2010
Australia
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Re: Monthly P&L report

Dear Mike

 

my apologies for the confusion.  I had numerous windows opened and numerous reports trying to work out the problem.  I do believe the report total was correct but the transaction listing was where the error lay.  can this be brought to the attention of the appropriate people to be fixed.

 

Christine

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Ultimate Partner
Mike_James
Posts: 2,498
Registered: ‎08-05-2007
New Zealand
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Re: Monthly P&L report

No problem.

 

MYOB monitor all forum posts, especially this board :smileyhappy:, so this issue will be noted and checked.

Regards Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise ProActive - Multi-user cross-platform sales management add-on
DataWise Report Writer - Specialised Reporting from MYOB programs
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MYOB Moderator
Barry_C
Posts: 2,945
Registered: ‎09-06-2011
Australia
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Re: Monthly P&L report

Hi Christine,

 

Just wanted to let you know I have rang Mike about this issue and we were able to correct it by installing Service Pack 2.1.

 

Can you check for updates for me and ensure you have installed all available updates.  You can confirm you are on the current version by selecting "Help" >> "About AccountRight".   The current "File Version" should show 2011.1.13.6212.

Kind Regards

Barry
MYOB Client Support

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Ultimate Partner
Mike_James
Posts: 2,498
Registered: ‎08-05-2007
New Zealand
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Re: Monthly P&L report

Hi Barry

 

I didn't see release notes for SP 2.1? Are there any?

Regards Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise ProActive - Multi-user cross-platform sales management add-on
DataWise Report Writer - Specialised Reporting from MYOB programs
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Experienced Cover User PTO
Experienced Cover User
PTO
Posts: 61
Registered: ‎02-07-2010
Australia
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Re: Monthly P&L report

Dear Mike

 

I was unaware of the 2.1 service pack and so am grateful for your advice.  I have installed the pack and look forward to the enhancements.

 

Christine

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MYOB Moderator
Barry_C
Posts: 2,945
Registered: ‎09-06-2011
Australia
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Re: Monthly P&L report

Hi Mike,

 

The only details I have on Service Pack 2.1 can be found through this thread and mentions it fixes issues related to customised forms.  

 

I understand this doesn't mention the error you were experiencing however from the testing we did together, Service Pack 2.1 did correct the timing error in General Journal entries. 

Kind Regards

Barry
MYOB Client Support

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Ultimate Partner
Mike_James
Posts: 2,498
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Re: Monthly P&L report

Hi Barry, I'm 100% sure that PD knows exactly what went in to SP2.1. Not to advise partners and users of the fixes that have been brought out is a lost opportunity to communicate with your customers, aside from being poor software practice. Could you prevail on the right people to issue official release notes, even if there are only 2 fixes in it.

Regards Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise ProActive - Multi-user cross-platform sales management add-on
DataWise Report Writer - Specialised Reporting from MYOB programs
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MYOB Moderator
Barry_C
Posts: 2,945
Registered: ‎09-06-2011
Australia
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Re: Monthly P&L report

Hi Mike,

 

I do understand what you are saying and I will flag this post to Product Development and the appropriate departments.

Kind Regards

Barry
MYOB Client Support

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