03-02-2012 11:14 AM
I have just realised whilst attempting to create a financial report for the month of January that general journal entries dated 31.01.12 are not included in the P&L. when I transaction find for the month they still do not appear. I have to change the date to 01/02/2012 and the 31/01/12 jnl entries appear. However they are still not on the P&L.
Can anyone enlighten me please????????????????
03-02-2012 01:51 PM
Can you tell us exactly which P&L reports you ran where the jnls did not appear?
I agree with your comment on the date range in Find Transactions, see attachment.
03-02-2012 02:15 PM
my apologies for the confusion. I had numerous windows opened and numerous reports trying to work out the problem. I do believe the report total was correct but the transaction listing was where the error lay. can this be brought to the attention of the appropriate people to be fixed.
03-02-2012 02:24 PM
MYOB monitor all forum posts, especially this board , so this issue will be noted and checked.
03-02-2012 04:26 PM
Just wanted to let you know I have rang Mike about this issue and we were able to correct it by installing Service Pack 2.1.
Can you check for updates for me and ensure you have installed all available updates. You can confirm you are on the current version by selecting "Help" >> "About AccountRight". The current "File Version" should show 2011.1.13.6212.
03-02-2012 04:50 PM
I didn't see release notes for SP 2.1? Are there any?
06-02-2012 01:38 PM
The only details I have on Service Pack 2.1 can be found through this thread and mentions it fixes issues related to customised forms.
I understand this doesn't mention the error you were experiencing however from the testing we did together, Service Pack 2.1 did correct the timing error in General Journal entries.
06-02-2012 02:45 PM
Hi Barry, I'm 100% sure that PD knows exactly what went in to SP2.1. Not to advise partners and users of the fixes that have been brought out is a lost opportunity to communicate with your customers, aside from being poor software practice. Could you prevail on the right people to issue official release notes, even if there are only 2 fixes in it.
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