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Contributing User gag
Contributing User
gag
Posts: 44
Registered: ‎29-09-2010
Australia
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Accepted Solution

Reports donot open in excel

Hi Everyone

My Ques is if i try to send reports through Email, Fax and in notepad it opens but if i try to send the files in excel then i got a msg you are unable to locate the necessary files to perform this office link function. please refer to help for more information and i checked we have microsoft exel templates have already in computer. i cannot locate the problem.Please guide me

 

Thanks

 

Gagan

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Valued Partner
Phil
Posts: 260
Registered: ‎13-05-2010
Australia
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Re: Reports donot open in excel

There are some questions that need to be answered to determine exactly what the problem is.

 

The first question is when you installed MYOB did you allow it to install and enable the OfficeLink?  If yes then the next question is the program operated in a network situation?  If it is where is the program located and if on the server is Office (with Excel) installed on the server too. 

 

Also what version of MYOB and Office are you using?

 

Regards

 

Phil I'Dell
Director
Praevia Consulting

Telephone: 08 92501085
Fax: 08 92746855
Mobile: 0417 951814
email: admin@praevia.com.au
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Contributing User gag
Contributing User
gag
Posts: 44
Registered: ‎29-09-2010
Australia
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Re: Reports donot open in excel

Hi Phil

 

there was some problem in last financial year of MYOB so i didn't roll over of the file  but i updated new tax table. at the moment i am using 19.5.0 version of MYOB and MS Office 2007.

i dnt thk so i installed and enabled office link.

 

 

Regards

 

Gagan

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Ultimate Partner
Clive
Posts: 3,261
Registered: ‎11-01-2007
Australia
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Re: Reports donot open in excel

Hi Gagan,

 

Sounds like the Office Link drivers have not registered - perhaps you installed Office after you installed MYOB.  http://is.gd/iHHbX is a link to a support note on OfficeLink problems and how to fix them.

 

Regards

Clive Williams

MYOB Certified Consultant & Accredited Trainer; Ostendo Consulting Partner
Cert IV Financial Services (Bookkeeping); Cert IV Training & Assessment; BAS Agent 92620 006
Providing on-site MYOB support in Sydney, the Blue Mountains and Hawkesbury
Remote support available for MYOB throughout Australia
Mobile: 0418.657.833 AH (02) 4754.4151
email: clive@crwservices.com.au website: www.crwservices.com.au
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