17-06-2012 04:57 PM - edited 18-06-2012 09:50 AM
AR2011 products (MYOB AccountRight Plus 2011, MYOB AccountRight Standard 2011 and MYOB AccountRight Basics 2011) have not been certified to run on the Windows 8 RP (Release Preview) Operating System.
It has been brought to MYOB's attention that issues exist when those AR2011 products are installed on the Windows 8 RP (Release Preview) Operating System.
Please do not migrate your existing AR2011 applications to the Windows 8 Operating System platform until MYOB has suitably certifed that they can run on that platform.
Footnote: (Added 18/6/2012 9.50am)
22-06-2012 11:14 AM
I tried MYOB AR Plus v19.6 on a Server 2012 RC instance and had the same error message (termination error 1100).
Will MYOB support the older AR products on Windows 8 / Server 2012? I know several accounting practices that run terminal services and have the various versions of MYOB installed on there to work on client files. That's going to be more difficult if AR 19.6 isn't compatible with Windows 8 after being made generally available for purchase - virtualising a second terminal server running 2008 R2 (which is x64 only) and using remote app publishing would be the workaround that first comes to mind.
I appreciate that MYOB is understandably focussed on their new software, but with many business reluctant to upgrade MYOB versions (some are still running Premier v12.5!) it would be nice to know if either MYOB or Microsoft have a compatibility shim or an update available to fix the old releases. As a developer I'm surprised that MYOB fails on Windows 8 - the desktop environment is very similar to Win 7 architecturally after all. If there was a developer blog at MYOB I'd love to see the problem diagnosed and resolved similar to how other software companies blog about such things.
22-06-2012 11:28 AM
Given that the multi-user versions of MYOB are not yet released in the AR2011 "flavour" and are unlikely to be released prior to the launch of Windows 8, you'd hope there'd be some update released by MYOB to the 19.6 range. Telling it's larger Premier and Premier Enterprise clients that they are unable to purchase new computers with Win 8 is a little unreasonable.
From memory though, it took a while after the release of Windows 7 before Retail Manager was compatible.
22-06-2012 01:33 PM
I doubt that they would put resources into making fixes for the v19 products to make them compatible with Windows 8. Pulling developers away from their main tasks of getting the new AccountRight working and to get the Live version working would push back release dates especially since they would need to do updates to multiple products for Australia and New Zealand.
Also it would be another reason to get people to upgrade to the latest versions.
22-06-2012 01:47 PM - edited 22-06-2012 01:49 PM
A few points
1. Key features from the v19 family of products still aren't available in 2011 products. Multi-user is a big one as Rael already pointed out, but even M-Powered isn't in the new product yet. That's something we ourselves use here and is a complete show stopper to even consider upgrading.
2. Accounting firms often the latest plus one or two back versions of MYOB installed. This is so they can open a client's file, make entries and possibly send the file back to the client. It's not a problem yet since Windows 8 / Windows Server 2012 isn't out for general use, but starting next year there would be a few firms that would like to upgrade Windows or may be getting new servers or workstations and end up with Windows 8 (planned or not).
3. Many reports are still missing in the new product from what I've read on this site. Some of the workarounds for the missing reports are ludicrous. I saw one where, to compare this year vs last year you would need to print the report now, then restore last year's data, then print the report again. The old product could do it in one report. <rant>If an open (just for reading) SQL database was in use then at least the developer community could step in and provide additional reporting functionality rather than relying on the imcomplete, and sometimes difficult to match, data exposed via the ODBC driver</rant>
I'm still interested in understanding just what funky system calls are being done that make MYOB crash on Windows 8. I can understand the transition from XP to Vista for some bits of software (although most well written software that was just simple data entry shouldn't have had any trouble) but WIndows 7 & 8, if you ignore Metro, are pretty similar. The developer in me is curious That's not to pick on MYOB, but to learn from an app compat issue since if MYOB v19 has run afoul of some change then there's bound to be other software out in the wild that will also be bitten by a change of behaviour in the new Windows.
23-06-2012 03:16 PM
I am sure they are very creative with their system calls.
17-09-2012 05:49 PM
"I'm still interested in understanding just what funky system calls are being done that make MYOB crash on Windows 8. I can understand the transition from XP to Vista for some bits of software (although most well written software that was just simple data entry shouldn't have had any trouble) but WIndows 7 & 8, if you ignore Metro, are pretty similar."
- I agree!!??! I'm keen to know why aswell.
25-09-2012 05:38 PM
Hi I have the official version of 8 (thanks to a liscencing agreement with schools) however when I go to use AR (trial version of v19) it's freezing on the create a document screen.
26-09-2012 02:49 PM
I am led to believe that a update will be released around the same time as the official launch of Windows 8 which should ensure compatibility.
26-09-2012 05:04 PM
Probably unlikely, but would MYOB be backporting the fix to v12.5? There's one client of ours who hasn't upgraded (not for any particular reason - they do have MYOB cover). I'm quite happy if the answer is "no".
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