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Brett
Posts: 4
Registered: 30-03-2010
Australia
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Myob / Atlas Enquiry

Just sent off an enquiry form via the MYOB/Atlas Learning Centre site.

 

How is the enquiry submitted and how do I receive the response?

 

Thank you

Brett.

MYOB Moderator
NickR
Posts: 880
Registered: 05-05-2011
Australia
0

Re: Myob / Atlas Enquiry

Hi Brett,

 

I am looking into your issue. Please note forum response time is roughly 24 hours after you post your question.

Nick
MYOB Atlas
Forum Support Moderator
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MYOB Moderator
NickR
Posts: 880
Registered: 05-05-2011
Australia
0

Re: Myob / Atlas Enquiry

Thanks for the information Brett.

 

Currently MYOB Atlas does not allow DNS changes to redirect the domain.

 

The only other way to get this feature would be to transfer the domain name to the host of your new website.

 

This learning centre article describes how this is done: Transferring domain names to another registrar

 

Once you provide them with the domain password and have it transferred to them you will be able to view your new website.

Nick
MYOB Atlas
Forum Support Moderator
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User
diongavinhuntle
Posts: 1
Registered: 08-03-2012
Australia
0

Re: Myob / Atlas Enquiry

Hi Nick

 

My domain is www.fabaxa.com.au.

 

I am trying out Myob Atlas, and there are two issues bugging me:

 

1) I've tryed unchecking the visibilities setting for "Find us", yet I can still be found in google maps on the home page. It's not a good look for prospective client to find my home address. What can I do here? can you resolve?

 

2) When people type in www.fabaxa.com.au, they get https://fabaxa.secure.myob.net/ on their browser. Oncemore this is not a good look for me. Please help!!!!

 

Dion

0415042406

MYOB Moderator
NickR
Posts: 880
Registered: 05-05-2011
Australia
0

Re: Myob / Atlas Enquiry

[ Edited ]

Hi diongavinhuntle,

 

The visibility issue has been fixed and will be pushed in the next release, no ETA at the moment. Maybe try setting the address to where your business is, unless it is from home.

 

I can't seem to replicate the issue with the domain you have. When I go to  www.fabaxa.com.au it doesn't change the URL at all. Did you link the domain recently?

 

Maybe try clearing your web browsers cache: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

Nick
MYOB Atlas
Forum Support Moderator
______________________________________________________________________
Links | MYOB Atlas Forum | Learning Centre | Vote On Ideas | Contacting MYOB Atlas | FAQ