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Downloading AccountRight 2016.3

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Contributing Cover User DulcieBridges
12 Posts
Contributing Cover User
Solved: Go to Solution

Downloading AccountRight 2016.3

I need to access AccountRight v 2016.3, as I get this error when trying to open a client's file:

 

The company file is for use with AccountRight 2016.3

To use the company file with AccountRight 2017.1, it needs to be upgraded by an AccountRight Live administrator.

 

I'm not sure if the client is able to upgrade their MYOB version at the moment, so thought it might be easier for me to get an older version of MYOB to access the file?

 

Thanks

 

Dulcie Bridges

Bridges' Bookkeeping

Western Australia

 

Dulcie Bridges
Bridges' Bookkeeping
Bunbury/Busselton region
Western Australia
7 REPLIES
Ultimate Partner BooksInTheCloud
1,163 Posts
Ultimate Partner
Australia
Accepted Solution Solved Solution

Re: Downloading AccountRight 2016.3

Hi @DulcieBridges

 

I have sent you a private message to the link for AR Live 2016.3

 

Hopefully this resolves your issue.

Warm regards

Renae

@renae2peas
Contributing Cover User DulcieBridges
12 Posts
Contributing Cover User

Re: Downloading AccountRight 2016.3

thanks!

Dulcie Bridges
Bridges' Bookkeeping
Bunbury/Busselton region
Western Australia
Adrian_Thread
1 Post
User

Re: Downloading AccountRight 2016.3

Hi @BooksInTheCloud, any chance you can send me the same link? I'm having the same issue when logging into a client's accounts.

 

Thanks very much,

Adrian

MYOB Moderator Neil_M
4,250 Posts
MYOB Moderator
New Zealand

Re: Downloading AccountRight 2016.3

Hi @Adrian_Thread

 

Welcome to the MYOB Community Forum, I hope you find it a great resource.

 

We can certainly provide you with the AccountRight 2016.3 link if you would like. In order for us to be able to do this, we just need to verify that you are entitled to be using this version. To that end are you able to send me a private message with your client’s serial number? Once we have that we are happy to provide you with any version that they are entitled to.

 

To send me a private message just click on my screen name of @Neil_M and then click the green Send a Message button.



Kind regards,
Neil
MYOB Client Support
RoyJackson
2 Posts
Cover User
Australia

Re: Downloading AccountRight 2016.3

Hi Guys,

 

Im having the same issue, can you please help me too? Smiley Happy

RoyJackson
2 Posts
Cover User
Australia

Re: Downloading AccountRight 2016.3

Can someone please help me?????

MYOB Moderator Steven_M
18,287 Posts
MYOB Moderator
New Zealand

Re: Downloading AccountRight 2016.3

Hi @RoyJackson

 

As a Cover User you can download AccountRight 2016.3 (and 2017.1) from your my.MYOB account. This can be done via selecting My Products>>Downloads after logging in

 

Do let us know how you get on and if you require further assistance. 


Kind Regards,
Steven
MYOB Client Support
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